It's doesn't happen often that a cat is completely untreatable. Many cats can be treated with the appropriate gentle approach, it's always worth testing a grooming consultation without anesthesia.
Only in very exceptional cases it's not possible. In that case we only charge a Furr Mini. Then you can schedule a coat-friendly treatment under anesthesia (under the supervision of our vet) to solve the coat problems. For a treatment like that, you make an appointment to bring the cat in the morning and pick it up around 3 pm.