For behavioral consultations at home:

  • In cash
  • By bank transfer (before the start of the consultation)
  • There is NO possibility to pay with the bancontact app

For a stay in the cat hotel and cat sitting at home:

  • In cash
  • By bank transfer

Payment must be made within 14 days upon confirmation of the reservation and before the start of the stay in our hotel or the catsitting period.

For services (grooming salon/behavioral therapy) in the center:

  • In cash
  • With Payconiq/bancontact app (You'll scan our QR code).
  • Unfortunately, we do NOT have a bank contact terminal available for payment with your card.

For courses/lectures:

  • By Bank transfer

Do you have any more questions? Please mail us:

Open Google Maps and enter the address of our Chat-o-Gand center (Achterdries 29, 9050 Gentbrugge Belgium). Calculate the most efficient route by car from your home address to the center and multiply the number of kilometers.

The kilometric allowance is calculated on the outward and return journey at € 0,50 / km.

Are you unsure about the distance? Don't hesitate to contact us!


Yes, it is. The cat's territory consists of familiar scents that she has left herself by scratching, giving head bumps, sleeping,...
Those familiar scents provide a feeling of security. You remove this sense when the cat goes to a hotel (unless you bring a suitcase with cat stuff, therefore bringing “home” to the hotel!).
If the cat stays at home during your absence, her routine might change as well. Cats are sensitive to this and it can cause stress.
Are you certain that staying at home is the least stressful option for your cat? Then you can contact us for our catsitting service at home: Chat-o-Maison. It's a customized service, with the same professional advice and approach!

You can consult the general terms and conditions here.