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Do the cats have a common playing area apart from their suite?

No, we've chosen NOT to give the cats a common playing area. This to avoid the transmission of any diseases via scratching posts, litter boxes or food bowls and to avoid the strange odors of the other cats. This also means that individual use of common areas would be risky.

Just imagine staying in a hotel where you have to sleep in a bed that smells of the previous guest? Would you like that? Probably not! :-) That's why we prefer to keep EVERYTHING strictly separated!

Can my cat's coat be treated during a stay?

That's possible! But only if the cat allows it and the stress level isn't too high. We can never guarantee that the coat care can be completed.

Cats that come back frequently get used to their hotel stay faster. They will be more likely to tolerate trimming.

Basic and preventive coat care is always included in the price of an All-in package. This covers, for example, checking the fur with our fingers, removing small knots or removing a single tangle, .. Again, this can only happen when the cat is okay with it. If not, we don't do this check-up to minimize stress.

Is the all-inclusive package in the hotel useful for insecure cats or cats that don't play?

Yes, certainly! Of course your cat may be too insecure to play with strangers. You know your cat best and if your furry friend sometimes has a hard time with strange people at home, that might be the case at the Chat-o-Resort as well.

Active play sessions are probably impossible with this insecure cat. But besides playing, there are many other ways in which we try to minimize the stress level as much as possible! We put extra effort into providing the "Spirit Essences" of Jackson Galaxy (an American cat whisperer with rock 'n roll vibes!).

Is it stressful to take a cat out of its familiar environment?

Yes, it is. The cat's territory consists of familiar scents that she has left herself by scratching, giving head bumps, sleeping,...
Those familiar scents provide a feeling of security. You remove this sense when the cat goes to a hotel (unless you bring a suitcase with cat stuff, therefore bringing “home” to the hotel!).
If the cat stays at home during your absence, her routine might change as well. Cats are sensitive to this and it can cause stress.